ClearOwe

Support

Questions, bugs or ideas: write to support@clearowe.com. A person reads every email.

Common questions

Do I need an account?

No. ClearOwe works fully on your phone. An account only adds an encrypted backup and sync between your phones.

What is the recovery code?

When you turn on backup, ClearOwe shows a 32-character recovery code once. Your backup is encrypted with it, so only you can read it. You need it to restore your ledger on a new phone. You can view it again in Settings, then Account, then Recovery code, on any phone that is already signed in.

I lost my recovery code

If you still have a phone with ClearOwe signed in, open Settings, then Account, then Recovery code to see it. If you don’t, the old backup can’t be read by anyone, including us. You can start a fresh backup from the data on your current phone.

How do I move to a new phone?

Install ClearOwe on the new phone, sign in with the same Apple, Google or email account, and enter your recovery code.

How do I delete my data?

Settings, then Account: “Delete all my data” keeps your account; “Delete account” removes everything. See deleting your account.

Does ClearOwe send money or remind people for me?

No. It writes a polite message for you, and you choose whether and how to send it.